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Neutral Feedback for GunGallery

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Buyer: wesoo (User Rating) Rating: Neutral When: 04/22/2005 at 17:40:49
Auction: 6543341
Comments: Advertised as "original Yugoslav clip", was'nt. Returned, explained the difference between an "original" and a USA made stamped model. Got E mail saying Sorry, did not know. Reposted it exactly the same way. They got the return on 4/7. I got a phone call on 4/12 to ask how I paid. Prompt refund.
Rebuttal left by: GunGallery When: 05/21/2005 at 10:35:38
Rebuttal: Clips are orig Yugoslave by Mitchel Arms , how can we determine whether Mitchel had them made in US or imported , either way there considered ORIG as Mitchel Arms the importer of the AK 308s sold and included these with the guns. thanks

Buyer: Babysan (User Rating) Rating: Neutral When: 04/07/2005 at 17:03:37
Auction: 6491477
Comments: Description of item (ColtSP1) was exaggerated. Shipping charges were more than actual shipping costs,so factor this in to your max bid. Was tempted to give -FB, but he stuck to the conditions of the sale and accepted a return without hassle. Would I buy from seller again? Probably not.
Rebuttal left by: GunGallery When: 04/09/2005 at 16:23:51
Rebuttal: Gun is 97% way above the Excellent rateing
shipping is posted in Every AD although $18.00 shipping { our standard } is rather cheap. Although cost is a reference Depending on the customers aspect I guess.

Buyer: JudgeG (User Rating) Rating: Neutral When: 03/24/2005 at 20:32:11
Auction: 6484404
Comments: No instructions provided for regulation system, just schematic. Request made for instructions. Next day response promised... No reply. I sent the gun back, they asked "why?". I'm hoping I get my money back without paying shipping twice.. Will change to negative if charged for their mistake.
Rebuttal left by: GunGallery When: 04/06/2005 at 18:49:23
Rebuttal: BRAND NEW gun with EAA lifetime waranty , you bought 1 before and played same game, maybe instructions showing the BIG screw to turn is a bit confuseing. turn screw right for up , turn screw left for down , It confuses me also. So why did you buy another to return, this is 2nd time same gun

Buyer: Dour Celt (User Rating) Rating: Neutral When: 09/24/2004 at 09:50:25
Auction: 6017547
Comments: This was not a pleasant experience. This is the rudest vendor I have ever dealt with. Gun Gallery did not include any of the paper work my FFL provided so that they could get the receiver to me.
Rebuttal left by: GunGallery When: 10/02/2004 at 07:19:04
Rebuttal: FFL sends to us 1st , we are seller , its not the other way around

Buyer: szak (User Rating) Rating: Neutral When: 07/27/2004 at 17:37:49
Auction: 5719978
Comments: Be cautious-item advertised as new, but importer wouldn't repair under warranty when gun didn't fire, said non-original parts used in previous repairs, and photos didn't match gun received, same photo used repeatedly to sell a group of foreclosed returns Liberty Coach guns, not "as new" in auction.
Rebuttal left by: GunGallery When: 08/09/2004 at 18:50:53
Rebuttal: EXCELLENT is Not NEW
excellent means used, and like new sold as excellent also implies its used..
Learn to read , dont blame others for your mistake

Buyer: REBRES (User Rating) Rating: Neutral When: 02/28/2004 at 11:50:58
Auction: 5448494
Comments:
Rebuttal left by: GunGallery When: 05/15/2004 at 18:37:59
Rebuttal: y
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Buyer: bullethead (User Rating) Rating: Neutral When: 01/10/2004 at 17:40:06
Auction: 5276357
Comments: Gun Gallery is arrogant,rude,obnoxious,& comtemptuous of customers. In their email replies they state they have to clean up customers messes. received pistol but won't buy from again. They refused to give tracking number except to gun shop. Gun shop not buying we are.& their too busy for ph.calls
Rebuttal left by: GunGallery When: 01/17/2004 at 15:22:26
Rebuttal: Tracking only by GUN SHOP name thats how it works...and since he had it in 4 days from time of payment I say
Good Job Gun Gallery ,when called if you Knew the name of Gun Shop we could of given you tracking #: Most do know there Gun Shops name

Buyer: smuffin (User Rating) Rating: Neutral When: 12/08/2003 at 17:01:39
Auction: 5083586
Comments: I must say that I have had smoother dealing on this site, it took forever to get the merchandise and the communication was poor, I will probably do business with Gun Gallery again but I will pay more attention next time. First time my fault next time yours.
Rebuttal left by: GunGallery When: 12/09/2003 at 21:29:27
Rebuttal: 1st time your fault, not sending information ,having FFL come 2 weeks lateryour 100% correct we would be able to ship promptlynext time geez I get a Neutral on your mistake, golly if I make one god forbid Ill be shot

Buyer: 22dude (User Rating) Rating: Neutral When: 11/24/2003 at 10:31:19
Auction: 5144023
Comments: rifle is rated exc. in ad. I disagree many small scratches @nicks in wood.
Rebuttal left by: GunGallery When: 12/09/2003 at 21:24:36
Rebuttal: Read Excellent 80% finnish , no DEEP scratches , the gun was above excellent although I beleive NRA ratings are of scale : I to wish excellent was 90% etc...gungallery@netzero.com

Buyer: mucker (User Rating) Rating: Neutral When: 10/31/2003 at 13:33:21
Auction: 4926557
Comments: The gun was not as advertised, it was returned, as was my money (less S&H) Sometimes, mistakes are made. I was willing to eat the S&H charges. I wish he would have done the same with the Auc. Arms Commission, thus eleminating his neutral to me and spoiling my perfect record. MUCKER
Rebuttal left by: GunGallery When: 11/21/2003 at 16:04:15
Rebuttal: Me to, but rules are rules, and we also got a neutral feedback when it was not our fault either

Buyer: JOHNLEROY1 (User Rating) Rating: Neutral When: 10/20/2003 at 06:01:28
Auction: 4985593
Comments: gun is ok but the chip is not the size of a pin tip more like the size of a green pee. transacation was quick. am keeping the gun trying to find a pair of grips for it though.
Rebuttal left by: GunGallery When: 11/21/2003 at 16:03:03
Rebuttal: A simple phone call would of got you replacement grips
Lack of your comunication is not our fault: Phone # is in every ADD

Buyer: Billy Joe (User Rating) Rating: Neutral When: 10/12/2003 at 11:54:29
Auction: 4827872
Comments: Seller sent me a $650 gun with a $150 gouge. I sent the gun back and they returned my money plus shipping.I was still issued a neutral feedback of which I do not feel I deserved.This is a policy of Auction Arms that a seller must issue neutral feedback in order to get his listing money back.
Rebuttal left by: GunGallery When: 10/19/2003 at 09:56:14
Rebuttal: it was not buyers fault, but we only follow the rules
scratch is still a mistory as it was buble wraped sorry

Buyer: Michigan Kid (User Rating) Rating: Neutral When: 09/04/2003 at 09:26:20
Auction: 4719181
Comments: Item description confusing, buyer did attempt clarification, & only after receiving item, realized was misinformed, seller did honer auction site 3 day return policy, but not without hassle,& the loss of S&H both ways, seller would be wise to simplify item descriptions, preventing future problems.
Rebuttal left by: GunGallery When: 09/10/2003 at 09:05:41
Rebuttal: geez adds are pretty simple now
no one returns shipping when you get a new gun shoot it and dont like it
no one else wood of taken it back

Buyer: Dancing Bear (User Rating) Rating: Neutral When: 08/27/2003 at 20:40:56
Auction: 4795821
Comments: I picked the gun up at their shop and was allowed to select from several, which was nice. However the guns are described as being better than EAA's guns, I own several of the EAA imports and they are far superior in quality. I got what I paid for, but I think I'll skip their auctions in the future.
Rebuttal left by: GunGallery When: 09/04/2003 at 08:04:36
Rebuttal: Okay he hand picked the gun himself
yet he is unhappy why did he purchase it , after looking at them if it wasnt up to his quality standards
These are questions only GOD can answer


This user has received 14 Neutral feedback .

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